Refund Eligibility
If an order is not finished or delivered by the agreed upon date, we will gladly issue a refund. If for any reason we are unable to fulfill a purchase, the customer will be notified and given a full refund. Please note that we will only issue a refund if we are unable to fulfill your order due to circumstances beyond our control. After we have begun working on an order, we reserve the right to refuse a refund request from the customer.
Refund Process
Customers who want refunds must first contact our support service and explain the situation in great detail. After receiving a refund request, our service staff will investigate it and let the customer know if they qualify for a refund or not. If the customer qualifies, the refund will be issued within five to seven working days. If we need more information from you, such as proof of payment or evidence of substandard work, we will ask for it.
Partial Refunds
If a client is dissatisfied with some aspect of the final product, they are entitled to a prorated refund. If that's the case, your refund will be prorated based on how much of the job wasn't up to par. The reimbursement amount will be determined when our support staff has reviewed the submitted work.
Refunds for Plagiarized Work
FinanceAssignmentHelper.com takes the issue of plagiarism very seriously and offers a 100% originality guarantee on all of the work we deliver. We will look into any allegations of plagiarism made by a client and return their money in full if they are found to be valid. We recommend that our customers employ plagiarism checkers to ensure that the work we deliver is original.
Refunds for Poor-Quality Work
Our goal is to always deliver superior results for our customers. Clients are entitled to a refund if they are dissatisfied with the final product. The work will be reviewed by our support staff to ensure it is up to par. We guarantee a complete refund if it doesn't. We welcome comments from customers on the standard of our services so that we can continue to enhance them.
Refunds for Missed Deadlines
Since we value your time as much as you do, we make every effort to fulfill your deadlines. A refund may be requested from the client if we fail to meet a deadline. However, we reserve the right to deny the refund request if the client is at fault for the delay, such as by not providing required information or comments.
Refunds for Duplicate Payments
If a customer makes a double payment by mistake, they are entitled to a return of the extra funds. If the duplicate payment can be verified, we will offer a refund. Payment processor fees incurred as a result of a duplicate payment are not our responsibility.
Non-Refundable Fees
Transaction fees charged by payment processors are an example of a non-refundable fee. These charges will be deducted from your return total. Before we provide a refund, we will let the client know if there are any fees that aren't refundable.